Why Clean Donor Data Is a Trust Issue — Not a Tech Issue

Clean data is not by accident, it is by intention, of everyone on the team.

Donors may never see your database —

but they feel it every time they interact with your station.

Trust isn’t built only through storytelling or on-air appeals.

It’s built in the quiet moments: accurate acknowledgments,

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From Year-End Exhaustion to Strategic Momentum

Year-end fundraising tests everything: your systems, workflows, patience, and people. If December felt heavy, chaotic, or harder than it should have been, that’s not a failure — it’s feedback. And January is when that feedback becomes insight.


EasyFund CRM is making progress

We are working hard to bring you the next evolution of the MemSys Fundraising Database.

It’s new name will be EasyFund CRM.

Michael will be attending the PBS Annual meeting in Las Vegas,

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UPS/Power Issues

It is recommended that your file server be protected against power fluctuations and interruptions by using an uninterruptible power supply (UPS). Connect the UPS between your AC power source and the file server’s main power connection. If your system is not a client-server system, it is also recommended that all computer workstations that will access MemSys 4 files be equipped with UPS’s.

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Start of new Calendar/Fiscal Year

MemSys keeps track of the dates of your current calendar and fiscal year.  Twice a year, (a) update MemSys to advance one of the date ranges, and then (b) Recount Donor Totals to reflect the change. These actions are correctible and repeatable if any errors occur.

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Reindexing Data Files

This article applies to any site that is not yet using Pervasive SQL to manage MemSys data tables. If your site uses Pervasive SQL, there is no need to periodically reindex tables.  Adding Pervasive SQL to your system limits the reading and writing of shared data to the file server itself.

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Printers – Setting up Network Printers

MemSys can use any of your computer's connected printers.  There is nothing specific to set up in MemSys, since the program will use the printers defined for your computer.

 
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Logging into MemSys

Operator Login

After loading MemSys from a desktop shortcut, you will see the operator login panel:

Operator I.D.

Type in a valid Operator I.D. code of up to three characters and press the [Tab] key.

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Backups

Backups are necessary because of the risk of computer malfunctions or electrical or physical hazards that could damage or destroy your data files.

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    Our customers are saying...
    Barbara Lundquist - Former Membership ManagerBarbara Lundquist - Former Membership ManagerKTWU-TV
    Not being a technical person I find it to be exhilarating as well as challenging. The team at Memsys has been very kind and professional when I need assistance no matter what the question. They take the time to mentor me through the software. Because of the Memsys team, I am getting better at navigating the software and getting the data I need. It has been a game changer for our development efforts.
    Brian Black Digital Philanthropy & Annual Giving CoordinatorBrian Black Digital Philanthropy & Annual Giving CoordinatorWVTF-FM and Radio IQ
    I have been working in the MemSys CRM for 15 years. I began my career at WVTF processing daily check deposits and by the end of my first day I was able to easily enter all the donor data, pledge, and payment data and produce a daily register report to match the bank records. That’s says a lot for a someone who had never worked in a CRM before. Over the years our process changed from manual entry to lock box service and finally to remote check scanner deposits. With each change to our processes MemSys customized the software to ...
    Adriana Kelly - Development DirectorAdriana Kelly - Development DirectorKVMR-FM
    Memsys does exactly what I need, so I can spend less time on data entry and more time connecting with donors. It gives me all the tools I need for successful fundraising. As a bonus, the guys who write the code are the same guys answering your support questions! Their expertise and quick responses are irreplaceable. I love Memsys, for how flexible and responsive it is!
    Erin O'Doherty former Director of Membership at Wyoming Public MediaErin O'Doherty former Director of Membership at Wyoming Public MediaClimb Wyoming
    They always listen to suggested improvements. It’s really satisfying to see my ideas show up in the next update – new features that make it easier for me to raise more funds and better serve our members.
    Gene EvansGene EvansKHPR-FM
    The Query feature is intuitive and easy to use. And we really appreciate the consistent support!
    Grey JohnsonGrey JohnsonWBGO Jazz 88.3 FM
    Our training has allowed us the knowledge to think for ourselves with MemSys, which is truly wonderful. This and the good MemSys support team, assure me that we will be successful.